How do I preorder?

To preorder, simply place an order for the newly available drop during the preorder window! Once your order is placed, your card will be charged for the full amount, unless you choose the a Buy Now, Pay Later option. For some products we will have both a pre-order window (usually at a discounted rate w/extra goods), and will also do a standard release. These products will be limited in quantity in most cases, so make sure to grab them before they’re gone!

How long will my preorder take to get to me?

Preorder items typically ship 30-45 days after the preorder window closes. The reason for this is to ensure we have enough for everyone! These products a re a labor of love and we’d hate to have someone miss their opportunity! 

I made a mistake when ordering. How do I go about correcting that?

Normally for preorders, we order the exact amount needed, please email me with your corrections by the last day of preorders. On the day after preorders close, the bulk order is placed and no changes will be made. If you realize that you have put the wrong address or name, please contact me as soon as possible by email so that the items can be sent to the correct location. If the correction is not made, the customer will be responsible for reshipment costs if the item is received back by us. If you have any questions, please don’t hesitate to reach out to us at contact@madnessandcompany.com

Pre-order Shipping Timeline

The items purchased along with a pre-order purchase will not be shipped separately. They will be sent as one complete package under the timeline of the preorder release, unless requested otherwise. Items can be shipped separately if requested (email contact@madnessandcompany.com).

If you still aren’t sure on what size works for you, please visit our sizing chart or the specific product page.